Shipping Terms

Welcome to polkonn.com! We are committed to providing you with an exceptional shopping experience, including fast and reliable delivery services. The following are our terms and conditions regarding shipping and delivery:

  1. Shipping Area
    We currently only offer shipping services within the United States. All orders will be delivered through our logistics partners to ensure your goods arrive safely and on time.
  2. Shipping Methods
    We partner with the following reputable logistics companies to provide efficient delivery services:

UPS (United Parcel Service)
FedEx (Federal Express)
USPS (United States Postal Service)
Depending on your order selection and delivery address, you will be able to choose from different shipping methods, including standard, expedited, and two-day delivery services.

  1. Processing Time
    All orders will be processed within 1-3 business days after payment confirmation. Please note that during peak sales periods (such as holidays), processing times may be longer.
  2. Delivery Time
    Delivery times vary depending on the destination and the chosen shipping method. Generally, standard shipping takes 3-7 business days, while expedited shipping takes 2-3 business days. An estimated delivery time will be provided at checkout.
  3. Shipping Costs
    Shipping costs are determined by the weight, volume, and destination of your order. You will be able to see the specific shipping costs at checkout.
  4. Order Tracking
    You will receive a confirmation email after your order has shipped, which will include a tracking number and a link that allows you to track the status of your package at any time.
  5. Delivery Issues
    If you encounter any problems during the delivery process, such as delays or lost orders, please contact our customer service team immediately. We will do our best to support you and assist in resolving the issue.

Thank you for choosing polkonn.com! We look forward to providing you with the best shopping experience and efficient logistics services. If you have any questions, please feel in touch with our customer service team.

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